Compliance Services Representative
Sovos
Build your future with Sovos.
If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.
At Sovos, we're dedicated to more than just solving compliance challenges -- we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.
Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!
Don't worry if you don't check all the boxes -- apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.
The Work You'll Do:
At Sovos, we're transforming how companies around the world manage tax compliance — helping half of the Fortune 500 and thousands more stay ahead in a complex, ever-changing global regulatory landscape. As a Compliance Services Representative, you'll serve as a trusted resource and extension of our clients' tax compliance environments — managing critical deadlines, resolving complex issues, and delivering solutions that keep businesses compliant and confident.
Tax compliance isn't optional — every company, in every industry, must get it right. This is your opportunity to be the expert in the room, partnering consultatively with clients while driving continuous improvement from the inside.
More specifically, you will:
- Deliver client services utilizing Sovos' Tax Information Reporting (1099), Affordable Care Act, Sales and Use Tax Reporting, FATCA, Unclaimed Property, and/or Certificate Management software
- Ensure compliance with applicable taxing authorities (IRS, State and Local Governments) and client-specified procedures by adhering to internal policies and procedures
- Identify, prioritize, and resolve client issues; coordinate appropriate internal departments to provide timely response and solutions
- Provide assistance to Compliance Services Associates in building domain expertise and resolving client issues
- Maintain goals and key measures to ensure progress and alignment with desired business outcomes for clients
- Identify process improvements and offer suggestions to build internal efficiencies, reduce risk, and lead internal process improvement projects
- Foster continuous improvement efforts; offer ideas and feedback to generate new and innovative ideas for ongoing company improvements and enhancements
- Assist the management team in tracking team activities to ensure timely and accurate completion
- Support team members in their ongoing training and development by leading training sessions, creating training materials, and providing daily mentoring
- Perform other duties and special projects as assigned
What We Need From You
- Minimum of 1–2 years of experience in a client support or services capacity
- Minimum of 1–2 years of experience in Tax Information Reporting (1099), Affordable Care Act Reporting, Sales and Use Tax Reporting, FATCA, Unclaimed Property, and/or Exemption Certificate Management
- Excellent time management, decision-making, and organizational skills
- Detail-oriented with the ability to work independently in a fast-paced environment
- Excellent interpersonal and professional communication skills
- Ability to interact effectively with teammates, colleagues, and customers; able to comprehend and communicate complex concepts
- Proficiency utilizing technology (e.g., phone systems, computer hardware, and software applications) to fulfill work requirements
- Ability to travel less than 25% domestically and internationally to Sovos locations and events
- Due to client contractual obligations, the successful candidate will be asked to clear a background check and drug test upon hire
What Does Sovos Offer You?
At Sovos, we are committed to offering competitive pay and benefits that reflect both industry and market standards.
We expect that this role will pay a base salary that ranges between $45,000 and $50,000 annually and would be eligible for our corporate bonus program. Compensation may vary outside of this range depending on several factors including a candidate’s qualifications, skills, competencies, experience and location. While we are committed to giving an overview of compensation, salary is just one component of our comprehensive Total Rewards package. We offer a host of additional benefits, which can include
- Flexible Time-Off
- Competitive Salaries with Annual Bonus Eligibility or Uncapped Commission Plans
- Comprehensive Health, Dental, Vision and supplemental accident, hospital and critical illness benefits
- Health Savings Account with annual employer seed and matching contributions
- Company paid basic Life Insurance, AD&D, and Short-and-Long-Term Disability Insurance
- 401(k) with employer sponsored match
- Bi-Weekly Meeting Flex and Focus Days
- Mentoring Programs
- Globally recognized Training and Development programs
- Tuition Reimbursement, Time off to Volunteer, Charitable Giving Match, and more!
Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.
Company Background
Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.
More than 100,000 customers in 100+ countries -- including half the Fortune 500 -- trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.