Build your future with Sovos.

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

At Sovos, we're dedicated to more than just solving compliance challenges -- we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!

Don't worry if you don't check all the boxes -- apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

The Work You'll Do:

At Sovos, we're transforming how companies around the world manage tax compliance---helping half of the Fortune 500 and thousands more stay ahead in a complex, ever-changing global regulatory landscape. As a Network Operations Manager, you'll play a critical role in ensuring the reliability, performance, and security of the network infrastructure that powers our global operations.

This isn't a maintenance role---it's a strategic leadership position. You'll set the direction for network operations, align execution with organizational goals, and build a team and environment built for long-term scale. You'll be the person who connects operational excellence with business outcomes, ensures nothing falls through the cracks, and drives continuous improvement across a 24/7 environment.

More specifically, you will:

• Lead and manage Network Operations Supervisors and the overall NOC function
• Define operational standards, policies, and procedures
• Establish and track KPIs, SLAs, and performance metrics
• Oversee incident, problem, and change management practices
• Coordinate with engineering, security, and infrastructure teams
• Manage staffing levels, hiring, training plans, and budgets
• Drive continuous improvement, automation, and tooling enhancements
• Provide executive-level reporting on network performance and risk
• Ensure compliance with security, regulatory, and audit requirements

What We Need From You

• Bachelor's degree in Computer Science, Information Technology, or a related field; advanced degree or relevant certifications preferred
• 8+ years of experience in network operations, including 4+ years in a management or senior leadership role
• Strong knowledge of enterprise networking concepts and protocols (e.g., TCP/IP, DNS, BGP)
• Experience overseeing network monitoring tools and operational performance metrics
• Proven ability to lead and develop teams in a 24/7 operational environment
• Excellent communication, leadership, and problem-solving skills
• Familiarity with monitoring tools (e.g., SolarWinds, Nagios, Zabbix)
• Experience with incident management processes and tools
• Strong time management skills with the ability to balance multiple priorities simultaneously
• Ability to work independently and collaboratively in a fast-paced environment
• Professional fluency in English (written and verbal) for communication with customers and internal stakeholders

What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!

• Opportunity to work with a global organization and gain international exposure
• Bi-Weekly Meeting Free Days!
• Mentoring Programs and career development opportunities
• Globally recognized Training and Development programs
• Comprehensive health benefits and insurance coverage
• Collaborative work environment with modern tools and technologies
• Opportunity to be part of a growing global team and shape its future

Our Recruitment Process

We believe in a transparent and comprehensive hiring process. Here's what a typical process will look like:

Stage 1: CCAT (Criteria Cognitive Aptitude Test) and EPP (Employee Personality Profile) Assessment

Stage 2: Automated Video Interview

Stage 3: Department Interview(s) with Hiring Manager and/or key stakeholders

Stage 4: Final Interview

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.

More than 100,000 customers in 100+ countries -- including half the Fortune 500 -- trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.