Site Reliability Engineer III

Build Your Future With Us

The digitization of tax compliance is fundamentally changing global commerce and how businesses need to operate and grow. Governments now have real-time visibility into business data, creating new challenges and new opportunities for organizations around the world. At Sovos, we're transforming tax compliance from a business requirement into a driver of growth through AI-powered technology that delivers the accurate, real-time insights businesses need to make smarter decisions.

We're solving more than today's tax compliance challenges. We're helping reshape global economies by enabling organizations to navigate increasingly complex and rapidly changing regulatory environments with confidence – and helping communities thrive.

AI is accelerating what's possible, enabling tax and technology professionals to more effectively drive critical regulatory decisions. That's where Sovos excels, combining intelligent technology with human expertise to help customers stay ahead of change.

Don't worry if you don't check every box. We're focused on hiring great people, not perfect resumes. It's less about what you've done elsewhere and more about what you're capable of doing here.

The Role

At Sovos, we're building the systems that power millions of daily transactions for customers around the world. As a Site Reliability Engineer III, you'll optimize the performance and scalability of our SaaS platforms, ensuring robust infrastructure that enables seamless tax compliance solutions. This role offers meaningful opportunities to shape our cloud infrastructure, elevate customer experience, and continuously expand your technical expertise.

More specifically, you will:

• Define and implement processes to maintain software product configurations and infrastructure server configurations across our SaaS environment.
• Maintain applications and tools throughout the software development lifecycle, partnering closely with development teams.
• Work within an agile team to develop software solutions and provide guidance on configuration management best practices.
• Continuously evaluate current configuration management practices and propose improvements that enhance reliability and efficiency.
• Leverage AI-powered tools and automation to improve operational efficiency, accelerate troubleshooting, and drive continuous improvement initiatives.

What You Bring to Sovos

• You've built solid experience with SaaS technologies, SDLC processes, and cloud infrastructure including application monitoring, data storage, and deployment.
• Proficiency with scripting languages such as PowerShell, Python, or Go, and familiarity with versioning tools like Git.
• Hands-on experience with Continuous Integration and Continuous Delivery tools such as Azure DevOps, and infrastructure as code tools like Terraform, CloudFormation, or Puppet.
• Experience with cloud deployment, monitoring, and operations analysis tools such as Grafana or Nagios.
• Comfort with AI-assisted workflows and demonstrated ability to leverage AI tools to enhance system reliability and operational processes.
• Strong communication skills (written and verbal) and a team-oriented mindset with a willingness to share knowledge and ideas. Professional proficiency in English required (able to write technical documentation and communicate clearly with distributed teams); Spanish or Portuguese is a plus.
• Availability to perform occasional off-hour responsibilities and participate in emergency on-call rotation.
• Due to client contractual obligations, the successful candidate will be asked to clear a background check upon hire.

Life at Sovos

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!

• Global Mentoring Programs
• AI Tools and Technology from Day 1
• Continuous Learning and Development
• Language Learning Support
• Global Employee Recognition Platform and Programs
• Global Parental Leave Policy
• Comprehensive Health Insurance
• Life Insurance
• Monthly Meal Vouchers
• Gym Membership Subsidy

Equal Opportunity Employer
Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is transforming tax compliance from a business requirement to a force for growth. Our flagship product, the Sovos Compliance Cloud platform, enables businesses to identify, determine, and report on every tax obligation across the globe. Sovos processes nearly 20 billion transactions per year, helping companies scale their compliance strategy in 150+ countries.

More than 100,000 customers – including half the Fortune 500 – trust Sovos’ tax and regulatory expertise and unparalleled integration with their business applications. Learn more at sovos.com.

Ready to make your move?

We'd love to hear from you. Use the Apply button at the top of this page to submit your application