Client Services Coordinator
Our core value of ‘Love Work, Love Life, Be You’ has been central to our success and so we are looking for people to join us who share our passion for making things better every day and help us continue to grow.
Are you ready for the challenge?
What are we all about?
In Romania we are proud to have more than 650 tech and software business specialist working in Timisoara and around the country and we are not stopping here.
To act as a liaison, provide product and service information and resolve any emerging queries that our customer accounts might face with professionalism, accuracy and efficiency. To ensure exceptional customer focused standards are delivered at all times and assist in the organisation, delivery and continuous improvement of the client experience.
Handle customer complaints, providing appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Adhere to company complaints handling procedure and guidelines at all times and identify when appropriate to escalate complaints through the proper channels.
Drive and determination to make things happen.
Personable and approachable to all internal and external stakeholders whilst maintaining Company standards.
policies and processes.
What does Access offer you?
We are a growing software company and we deliver on what we say we do! We take the development of our people very seriously! We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.
Private Life Insurance;
At Access we’re all about helping everyone Love Work and Love Life. Why?
We love the fact that we’re all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it’s just more fun!