Strategic Account Manager - Payments We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you. About you: You are a motivated self-starter who consistently demonstrates an enthusiastic, never-give-up attitude and entrepreneurial spirit. You will have experience in B2B telephone and field sales, as well as account management roles within the UK, you bring valuable insights and expertise. Day-to-day, you will: • Achieve sales targets for renewals, bureau processing, card payments and consultancy. • Develop demonstration skills and know when to seek assistance. • Maintain a strong understanding of Access IP and relevant third-party products. • Respond to inquiries quickly, providing feedback to improve team performance. • Build and nurture relationships with customers, upselling and cross selling where possible. • Provide top-level customer service and technical expertise, attend exhibitions, and support other sales activities. • You will forecast accurately taking into account run rate within the month and key deals as you move up the value chain into higher accounts. • Availability to travel as needed. Your skills and experiences might also include: • Proven work experience as a Strategic Account Manager or Key Account Manager, specifically in Fintech/Payments industry. • Experience in Payments is required, you will be selling Direct Debits, Wage Advance, Card Payments, Open Banking and alternative payment methods. • Understanding of sales performance metrics • Able to work under own initiative and as part of a team • Strong negotiation skills with a problem-solving attitude • Self-motivated with Excellent time management skills with strong ability to prioritise • Persuasive and compelling in expressing ideas and concepts • Excellent communication skills, telephone, email, written and presentations • Ability to build rapport at all levels of an organization • Proven ability to develop positive relationships, co-operation with, and support for colleagues and clients. • Demonstrates a commitment to development and lifelong learning both for yourself & the team • Acts with integrity, loyalty and honesty. • Remain calm and polite at all times, even under intense pressure • Excellent computer skills specifically with Microsoft Office and Salesforce What are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.