Head of Compliance We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you. About you: • Demonstrated ability to work efficiently and effectively in high-pressure, fast-paced environments. • Comprehensive understanding of the technical aspects of software deployment and usage. • Thorough knowledge of commercial contracts within the software or IT sector. • Possess strong analytical skills with proficiency in data analysis and problem-solving. • Proficient in delivering presentations and demonstrating software at various organizational levels, including C-level executives. • Capability to comprehend and effectively communicate customer software and service needs. • Strong business acumen with the ability to think creatively in a commercial context. • Experienced in driving, building, maintaining, and controlling pipelines. • Develop strong relationships with current customers and adeptly resolve challenging situations. • Provide the highest level of customer service and technical proficiency at all times. Day-to-day, you will: • Collaborate with divisional leadership, including Managing Directors, Sales Leaders, and Board Members within Access. • Manage commercial opportunities related to customer overuse and intellectual property infringement. • Enhance divisional achievements through customer compliance initiatives and project oversight. • Initiate tasks enthusiastically and maintain positivity in challenging situations. • Handle large volumes of data with meticulous attention to detail. • Navigate challenging commercial discussions towards favorable resolutions. • Deliver solutions effectively in the relevant market. • Demonstrate proficiency in business processes and practices, capable of working autonomously or collaboratively Your skills and experiences might also include: • GCSE A-C in Maths and English. • Previous experience in B2B commercial and sales roles. • Sector-specific sales experience preferred. • Able to work independently and as part of a small team. • Excellent time management and prioritisation skills. • Strong communication abilities (telephone, email, written) with attention to detail. • Act with integrity, loyalty, and honesty. • Willingness to travel and stay overnight as needed, with a valid UK driver's license What are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.