We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you. About you: As Digital Account Manager for our Recruitment OS Division, you’ll play a crucial role in the overall success of the team, supporting our existing customer base across APAC and contributing to our revenue growth objectives. In this role, you will be responsible for providing exceptional customer experience to deliver product upsells, cross-sells, and annual renewals to meet sales targets. Your dedication to customer satisfaction and your ability to maximize sales opportunities will be key to our success. This role is office based, you will be expected to work variable hours to meet the demands of the role and requirements of the prospects. This is an excellent opportunity to accelerate your career through a progressive software company with a proven record of growth and investment. Day-to-day, you will: • Proactively engage with customers, understand their challenges or barriers to growth, identify opportunities to upsell and cross sell relevant products to deliver solutions to drive their businesses forward. • Take ownership of a portfolio of clients, guiding them through their journey with Access Recruitment OS, collaborating closely with Customer Success to nurture and uphold robust relationships and optimize their annual renewal process. • Have a sound knowledge of the full range of our Products & Services. To be able to discuss/demonstrate the value proposition for each offering. • Hit/exceed sales targets through strong prioritization, pipeline management and accurate forecasting. Your skills and experiences might also include: • Experience in a B2B sales or account management is preferable • Previous experience running software demos (preferred) • The ability to work on your own initiative or as part of a wider team. • Excellent time management skills and an ability to prioritise a demanding workload. • Strong English communication skills both verbal and written. Be persuasive and compelling in expressing ideas and concepts • Good administration skills to ensure all pre-sales information is recorded in Salesforce What are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.