Consultant Manager - REC *Hybrid – Loughborough We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you. About you: As Consultant Manager within our Recruitment Division you will mentor, coach, support and advise a team of REC software delivery consultants, developers and technical consultant so we are looking for experience of software implementation including, custom development projects and releases for on-premise and hosted software. You will be the natural ‘go to’ person for everyone in the team. Day-to-day, you will: • Act as project sponsor for the projects delivered by your team, conduct project reviews and ensure projects are delivered to time and quality (project NPS) • Forecast and be responsible for the billable utilisation and revenue generated by your team. • Generate Self-Gen service orders from within the team and ensure optimization of the scheduling and delivery of assigned work. • Set and agree the objectives and development plans for your team members, maximise employee satisfaction (eNPS) Your skills and experiences might also include: • Project delivery and/or project management experience and development lifecycle • Excellent communication skills to influence senior customer stakeholders and Access employees • Resource planning, balancing the delivery of projects with the utilization of resources • Ability to react to changing customer priorities in an agile but controlled approach, including managing escalations effectively What are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.