We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. You will start with 25 days annual leave that increases with your seniority in the company, a private healthcare and life insurance. We pride ourselves on being an organisation that gives back so you’ll also have one charity day allocated to support a cause that matters to you. There are plenty of other perks. Apply to find out more. About you: You will report directly to the Credit Control Supervisor, this is an end-to-end role and you are expected to drive improvement in invoice accuracy to ensure collection of all invoices. As Credit Control Specialist, you will ensure that all billing is completed in a timely manner in accordance with the current policy, and any backlog is fully accounted for. You will deliver against specific KPIs, such as Invoice accuracy, Debtor days, Aged dept analysis. Day-to-day, you will: • Undertake all necessary actions to ensure all billing is accurately invoiced to the customer in the timelines and to ensure that payment secure strong credit control results for the business using a variety of communication formats. • Ensure Sales Handovers are processed accurately to minimise customer disputes. Process Sales Handovers and other billing as required and continually enhance the businesses systems and procedures to maintain excellent efficiencies within the credit control function. • Contact customers for payment on invoices raised, using a proactive approach to ensure cash collections are maximised. • Liaise with, and maintain the support of, the sales teams to ensure that new sales handovers are sent in with the necessary support and information. Your skills and experiences might also include: • Excellent interpersonal and positive influencing skills with the ability to build and nurture relationships across reporting levels. Excellent communication skills. • Track record of credit control success within a business with multiple thousands of customers. • High standard of written and spoken English. • Computer literate with strength in the MS Office products, meticulous attention to detail with an ability to work in a professional environment. What are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.