We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. You will start with 25 days annual leave that increases with your seniority in the company, a private healthcare and life insurance. We pride ourselves on being an organisation that gives back so you’ll also have one charity day allocated to support a cause that matters to you. There are plenty of other perks. Apply to find out more. About you: As a Payments Business Analyst, you will play a pivotal role in the analysis, design, and enhancement of our payment solutions, catering to UK-based Public Sector clients including Local Authorities, Housing Associations, Educational Institutions, and Government entities. You will be responsible for gathering and documenting business requirements, identifying improvement opportunities, and working closely with cross-functional teams to ensure the delivery of high-quality payment products and services. Your expertise in payment acceptance methods such as card-not-present, open banking, direct debit, and digital card solutions will help shape our product offerings and ensure they meet both business and customer needs. Day-to-day, you will: • Collaborate with stakeholders to gather, analyze, and document business requirements for payment products and services. • Create and maintain comprehensive documentation including business requirements, process flows, functional specifications, and user guides. • Analyze payment trends, customer feedback, and competitor activity to inform product development and roadmap planning. • Work with engineering, product, and operations teams to translate business requirements into technical specifications and assist in solution design. Your skills and experiences might also include: • Familiarity with Agile methodologies and tools such as Jira, Confluence, or similar. • Proven ability to translate complex business needs into detailed functional specifications. • Excellent analytical and problem-solving skills with a focus on delivering practical, scalable solutions. • Strong interpersonal and communication skills, with the ability to build relationships and influence at all levels. What are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.