Junior Operations Executive - Open for fresh graduate We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you'll also be able to choose from a range of benefits to suit you. We're an organisation that likes to give back, so you'll also have three charity days allocated to support a cause that matters to you. About you: You are a talented and passion-driven individual who values working in a fast-growing environment, delivering high-quality client-oriented services, and collaborating with your peers. You are a motivated, detail-oriented, organized, and energetic person, who demonstrates consistent self-discipline. You learn quickly and are passionate about helping others. You desire to be part of a fast-growing company and contribute to the mission of building the tool of choice of ambitious companies that every day strive to enhance their daily recruitment operations. Day-to-day, you will: - Manage operational processes and services to ensure a high-quality delivery across Customer-facing teams, development teams, and platforms. - Organize and Present Data to support strategic decision-making and process improvements. - Mitigate risk by identifying control gaps among teams and help to propose and implement solutions. - Assist stakeholder alignment on Customer Success processes both current and coming. - Provide administrative support to teams or projects as needed. - Perform other departmental duties as assigned. Your skills and experiences might also include: - Solid understanding of business process management. - Strong time management skills and the ability to consistently meet deadlines. - Exceptional verbal, written communication, and presentation skills. - Adept at problem solving and decision-making. - A Self-starter and the ability to receive and implement feedback - Strong English skills - 1-2 years of prior experience in operations management is preferred, but not required. What are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.