Credit Control Specialist We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you. About you: You’ll report to the Credit Manager and have excellent interpersonal and positive influencing skills, while also being able to demonstrate a track record of credit control success within a business with multiple thousands of customers. You will have the ability to build and nurture relationships across differing reporting levels and consider yourself someone who has a meticulous attention to detail and a passion for working in a methodical manner. Above all you’ll always provide your customers with the best customer service experience. Day-to-day, you will: • Secure strong credit control results using various communication formats. • Report information daily, weekly, and monthly. • Enhance systems and procedures for credit control efficiency. • Collaborate with sales and project teams to resolve site issues and free up debt. Your skills and experiences might also include: • Demonstrable experience in a similar role within a business with thousands of customers • Excellent communication skills; verbal and non-verbal • Strong attention to detail and ability to work well under pressure What are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.