We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you'll also be able to choose from a range of benefits to suit you. We're an organisation that likes to give back, so you'll also have three charity days allocated to support a cause that matters to you. About you: As a Dev Ops Engineer, you are expected to have 5+ years of experience in working in highly functional Dev Ops teams in a SAAS based environment. You will be working on for both internal and external cloud networks supporting FastTrack360; internal Product & Engineering Team DEV/QAT/REL, external clients consuming the FastTrack360 in either Production/UAT or Training. As this is a position that heavily interfaces with our Global Team; a strong written and spoken proficiency in English is required. - You must contribute positively to the culture upholding our core values of - Excellence, Our Customers, Accountable, Innovation, Be Bold and One Team. - You must love what you do & all things technology! - You will possess a can-do attitude, are curious and are driven to always deliver a quality outcome. - You thrive in a fast-paced environment. - You step up when things are difficult and are there to support our customers and your colleagues when situations arise with the service/solution. - You are driven to improve the way we work. About your day-to-day tasks & responsibilities: 1/ Engaged in both the Internal Network and FastTrack360 Cloud Network including; - Monitoring/Maintenance/Patch Planning/Security Management of all FastTrack360 hardware and services. - Capacity Management - FastTrack360 service availability management/uptime - 99.95% 2/ DevOps - Adhere to and contribute to improvement of Dev Ops practices and software development life cycle methodologies. This includes being responsible for all new client deployments and existing client upgrades. - Adhere to and contribute to towards effective source control for all infrastructure as code and pipelines. - Champion a quality focused approach including: good planning, branch strategy; promoting/participating in early discovery of defects; code reviews; units testing where appropriate; and collaboration with appropriate teams to test pipelines. 3/ General - Engaged in supporting general service requests. - Supporting the Product & Engineering team and alignment of technology changes where it impacts the FastTrack360 Cloud environment in anyway. - Drives and supports the team objectives in the sprint and champions agile practises/processes. - Be a part of our global team; participating in meetings; offering your input and expertise on any given matter Skills & Core Competencies: - Windows Server Operating Systems. - SQL Server Enterprise – HA environment. - IIS & .Net Sites. - AWS IAM. - Networking. - PowerShell Scripting. - Terraform – Infrastructure as code. - CI/CD tools - Octopus Deploy/Team City. - Atlassian tools - JIRA/Confluence. - Firewall management; Windows firewall, AWS-WAF/SG, Palo Alto (IDS/IPS). - Load Balancing – Familiarity working with systems that run in HA environment. Experience: 1/ Previous work experience within a SAAS based environment. 2/ Knowledge in an IT/Cloud Security, across IT Security design and architecture 3/ Knowledge of AWS/ Cloud Computing deployment and management. AWS certifications would be preferred. 4/ Significant experience with; - Environment Patching. - Infrastructure Monitoring & Reporting with tools like ELK/Cloud Watch/DataDog/Status Page. - Atlassian tools - JIRA/Confluence. - Office365. - CI/CD tools like Octopus Deploy/Team City. - MS SQL Server. - IIS & .Net sites. - PowerShell. - Windows Server. - Security Concepts such as WAF, Firewall, OS Hardening, Security Best Practices 5/ Experience in participating in continuous process improvement activities. 6/ Knowledge of the Product Development lifecycle and Agile practises. Education: - Completion of a combination Business and IT or Computer Science degree or Networking Certification - AWS/Azure Cloud Computing Certification What are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.