We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you'll also be able to choose from a range of benefits to suit you. We're an organisation that likes to give back, so you'll also have three charity days allocated to support a cause that matters to you. About you: We are seeking a strategic and experienced Head of Global DevOps to lead our DevOps teams across the UK, Vietnam, and Australia. This role is pivotal in building a scalable, cost-efficient, and high-performing global DevOps function to support a diverse range of products. The successful candidate will have a proven track record in a similar leadership role and be adept at driving cultural and technical excellence. Key Responsibilities: 1. Strategic Leadership - Define and execute the global DevOps strategy aligned with business goals. - Drive the adoption of DevOps best practices across all teams and regions. - Implement a "follow-the-sun" operational model to ensure 24/7 coverage and support for all products. 2. Team Management and Development - Lead and mentor geographically distributed teams in the UK, Vietnam, and Australia. - Foster a collaborative and high-performance culture across regions. - Develop clear career paths and training plans for team members. 3. Cost Optimisation - Strategically optimise cloud usage and infrastructure costs across AWS and Azure environments. - Partner with finance and engineering teams to balance operational efficiency with financial accountability. 4. Monitoring and Reliability - Oversee the implementation and enhancement of robust monitoring and alerting systems to ensure reliability and uptime of products. - Manage incident response processes to minimise downtime and impact on customers. 5. Automated Deployment and Scalability - Drive the automation of deployment pipelines to accelerate release cycles and improve quality. - Ensure infrastructure scalability to support rapid growth and product demands. 6. Prioritisation and Stakeholder Collaboration - Work closely with product, engineering, and operational teams to align priorities with business objectives. - Act as the escalation point for critical DevOps-related issues globally. Key Requirements: - Proven experience as a senior DevOps leader in a global, multi-regional organisation. - Extensive expertise in AWS (essential) and familiarity with Azure. - Demonstrable experience in cost optimisation, monitoring, and reliability at scale. - Strong background in implementing and managing CI/CD pipelines and automation tools. - Excellent leadership skills with a track record of managing distributed teams. - Experience implementing and optimising a "follow-the-sun" operational model. - Strong communication and collaboration skills, with the ability to influence and align diverse stakeholders. Preferred Qualifications: - Experience in supporting a portfolio of varied software products. - Familiarity with DevOps tools such as Terraform, Kubernetes, Jenkins, or similar. - A solid understanding of security best practices within a cloud environment. What are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.