Employee Success Operations Assistant
The Access Group
We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.
About You
Reporting directly to the ES Operations Manager APAC with a dotted line to the ES Adviser, Vietnam, this position supports ES administrative operations across the APAC region with specialized focus on Vietnam.
We seek an enthusiastic and motivated HR graduate who is eager to develop their career in and bring fresh perspectives to our team.
The ideal candidate will demonstrate a strong commitment to learning, accuracy, and meeting deadlines while building positive relationships with colleagues and stakeholders.
Day-to-day, you will:
Immigration & Employee Lifecycle: Oversee visa/work permit processes and manage employment contracts, onboarding, and offboarding activities.
Employee Integration & Engagement: Conduct orientation programs, serve as the point of contact for new hires, and support employee engagement initiatives.
Data Management & Compliance: Maintain accurate HR records, administer Workday, and ensure compliance with Vietnam labor regulations, insurance, and tax requirements.
Policy Implementation & Strategic Support: Support HR policy deployment, prepare reports and analytics, and contribute to special projects and organizational initiatives.
Core Competencies:
Strong written and verbal communication in Vietnamese and English; confident in presentations and stakeholder engagement.
Proven ability to manage multiple priorities, maintain high quality standards, and demonstrate strong attention to detail.
Reliable, receptive to feedback, committed to continuous improvement, and able to handle sensitive information with discretion.
Bachelor’s degree (or nearing completion) in any discipline, preferably HR or Administration; prior HR/administrative experience is an advantage.
Technical Proficiency:
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Familiarity with Workday advantageous
Experience with policy implementation and process improvement initiatives a plus
This role requires a proactive and detail-oriented individual who can work independently while collaborating with various stakeholders to deliver effective HR support for our employees. If you are passionate about providing exceptional HR service and are driven to create a positive work environment for expatriates, we encourage you to apply.
We welcome applications from recent graduates and early-career professionals who demonstrate strong foundational skills, eagerness to learn, and potential for growth within our ES function.
What are we all about?
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.
At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.
Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.
Love Work. Love Life. Be You.