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Employee Relations Adviser

The Access Group

The Access Group

Administration
Posted on Oct 17, 2025

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.

About you:

As a passionate team player within the Employee Success (ES) team, you thrive on driving continuous improvement and enhancing leaders' awareness and understanding. You proactively manage diverse employee relations cases, embedding high performance through leaders and employees. You'll collaborate on projects, providing insights and reporting to support the people agenda, while maintaining daily communication with employees and leaders. Success means contributing to the ES team’s objectives, managing multiple ER cases confidently, and keeping stakeholders informed while balancing priorities. No day will be the same, offering a dynamic and engaging environment.

Day-to-day, you will:

  • Provide leaders with guidance on ER issues (performance management, absence, grievance, disciplinary) and support diversity & inclusion efforts, escalating complex cases to Senior ES Advisers.

  • Manage and support performance and change-related projects, ensuring timely delivery, stakeholder communication, and drafting global communications.

  • Ensure consistency in ER processes and case management, collaborating with peers to apply best practices and deliver operational excellence.

  • Work with ES Business Partners and Advisers to develop ER leaders through training, workshops, and proactive strategies based on trend analysis

Your skills and experiences might also include:

  • HR Adviser with experience in fast-paced environments, ideally in technology, handling all aspects of employment relations.

  • Skilled at coaching and influencing leaders on complex employment matters while building strong relationships based on credibility and rapport.

  • Ability to manage multiple priorities, applying intuition, attention to detail, and a customer-focused mindset to all work.

  • Proactive, solutions-focused, with strong IT skills (Excel, PowerPoint) and a commitment to continuous learning and personal growth.

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.

Love Work. Love Life. Be You.