We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.

About you:

With a high level of payroll expertise you will bring with you both a team and customer focused approach. Alongside being able to work in a fast paced environment where you can make a difference every day.

Reporting to the Payroll Hub Leader you will be part of the payroll outsourcing team who provide services to approx. 2000 clients. Our clients range in size, complexity, frequency and industry so there is always something new to learn. You will have a full understanding of UK payroll legislation and be comfortable and composed working under pressure. Alongside a desire to learn, be a strong team player and support your dedicated payroll portfolio by achieving the highest level of service delivery to our customers.

Day-to-day, you will:

• Complete customer tasks as scheduled, including all aspects of running payroll.
• Comply with all standard procedures to ensure that the highest levels of accuracy are achieved.
• Work with dedicated customers on any issues encountered by either party.
• Ensure all KPI and SLA’s are achieved.
• Ability to continually seek and implement process improvements

Yours skills and experience may also include:

• A minimum of 2 years payroll experience within a Payroll Bureau or In-House team.
• Numerate with a keen eye to detail.
• Calm and balanced approach at all times.
• Excellent communication skills and ability to take ownership and manage customer accounts.
• Ability to take initiative and work within a fast paced dynamic team and n accordance with the companies policies and procedures.
• Good Microsoft Office skills

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.

Love Work. Love Life. Be You.