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QA Engineer (CRM)

The Access Group

The Access Group

Quality Assurance
Ho Chi Minh City, Vietnam
Posted on Oct 17, 2025

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

About you:

You're an enthusiastic and talented Quality Assurance Engineer who thrives in a fast-paced, collaborative, and dynamic small-team setting. You're passionate about delivering high-quality, client-focused services and are a quick learner with a strong technical background.

As a key member of the QA team, you'll work closely with the Product Development team to define and implement QA strategies. Your role involves both manual and automation testing, using tools like Playwright, to ensure our products are of the highest quality. You'll also create clear and detailed test plans and collaborate with other QA specialists to learn and apply best practices.

Day-to-day, you will:

  • Develop and execute both manual and automated tests to ensure code reliability and comprehensive coverage. You'll also work with the development team to clarify requirements and resolve software defects.

  • Collaborate with your peers, providing guidance and contributing to technical discussions to ensure a cohesive approach to testing processes.

  • Actively participate in a culture of continuous learning by staying up-to-date with industry trends and new technologies.

  • Create and maintain clear technical documentation to facilitate effective knowledge transfer.

Your skills and experiences might also include:

  • 3+ years of QA experience with expertise in both manual and automated testing, including API testing and event-driven systems (cron jobs, message queues).

  • Proficiency in automation frameworks like Playwright, Selenium, or Katalon, along with scripting languages such as Python, JavaScript, or Bash for test automation.

  • Strong technical foundation with experience using version control tools (Git) and excellent problem-solving abilities within a collaborative team setting.

  • Good English communication skills, both verbal and written, are essential for effective teamwork.

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.

Love Work. Love Life. Be You.