We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

You will start with 25 days annual leave that increases with your seniority in the company, a private healthcare and life insurance. We pride ourselves on being an organisation that gives back so you’ll also have one charity day allocated to support a cause that matters to you. There are plenty of other perks. Apply to find out more.

About you

Join our AI-first healthcare product team as a Business Analyst working across the UK healthcare sector, where you'll develop career-defining skills that position you at the heart of today's AI revolution. You'll be the curious voice of the customer, proactively uncovering pain points and translating complex healthcare challenges into clear requirements using cutting-edge AI tools including Claude.

This role is perfect for a naturally inquisitive professional who thrives on asking penetrating questions and embracing innovative approaches that define modern software development. You'll master Executable Behavioural Specifications - the same methodologies powering industry leaders like OpenAI - whilst working within our highly optimised, AI-centred development lifecycle.

Beyond the immediate impact on healthcare solutions, you'll gain expertise that's increasingly vital across the tech industry. This unique combination of healthcare domain knowledge, enterprise AI proficiency, and advanced specification techniques will accelerate your career growth and establish you as a highly sought-after professional in the evolving digital landscape

Day-to-day, you will:

• Proactively engage UK healthcare customers through structured discovery, asking insightful questions to uncover root causes and hidden needs

• Build deep expertise in healthcare workflows, regulations, and clinical processes

• Utilise Aha and Azure DevOps (ADO) for requirement management and documentation

• Leverage Claude and other AI tools to capture, summarise, and analyse customer sessions

Your skills and experiences might also include:

• Exceptional communication skills - ability to build rapport and facilitate meaningful stakeholder conversations

• Proactive mindset - anticipating issues and identifies opportunities before they arise

• AI embracement - enthusiastic about using Claude and AI tools to enhance productivity

• Experience with SCRUM/Agile frameworks

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.

Love Work. Love Life. Be You.