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Commercial Director - Pay SMB

The Access Group

The Access Group

London, UK
Posted on Nov 21, 2025

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.

The role of Commercial Director Payroll SMB is a senior strategic leadership role responsible for driving the commercial success and market expansion of Access's payroll solutions within the Small and Medium Business segment. This position combines strategic vision, commercial expertise, and cross-functional leadership to accelerate growth whilst navigating the complex landscape of traditional payroll bureaus, direct SaaS customers and managed service providers

Day-to-day, you will be responsible for :

Commercial Strategy…

  • Driving market research across accountancy/bureau and direct SAAS markets& developing business cases for agentic pay system implementation and legacy system migration
  • Manage P&L responsibilities and budgeting for SMB Pay function

Business Objectives

  • Align OKRs & optimize migration metrics driving adoption
  • Manage complexity of serving accountancy bureaus vs direct end Vs Managed service users

Go-To-Market Strategy…

  • Execute GTM plans and drive sales through internal and cross-selling
  • Maximize speed to value and retention across customer segments
  • Develop differentiated messaging for bureau vs direct market

Product Lifecycle Management…

  • Manage dual-market complexity (accountancy / bureau, direct SAAS & MS)
  • Drive customer feedback loops to inform product roadmap & drive innovation

Metrics & Analysis…

  • Track, monitor and analyse differing metrics & patterns across market segments
  • Utilise and prioritise data

Virtual Team Leadership…

  • Lead cross-functional teams & have the ability to influence and align to stakeholder requirements
  • Drive accountability through metrics and clear objectives

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, even if your past experience doesn't align perfectly and you're not ticking every single box, you might just be the perfect fit for us. We wholeheartedly believe in equality for all and the transformative power of diversity.

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.

Love Work. Love Life. Be You

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.

Love Work. Love Life. Be You.