We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.

About you:

You will work in an exciting and collaborative team, who are focused on, and enjoy, supporting our employee platforms and colleagues. You're passionate about Employee Systems, change delivery, process improvement and problem solving with a sense of fulfilment in helping others. You'll enjoy working in a fast-paced environment with the ability to prioritise and communicate effectively to our colleagues, leaders, and within the team. You're excited about embracing AI tools and technology to enhance efficiency and drive innovation in how we work.

Day-to-day, you will:

• Manage and maintain Employee Success Systems, handling daily queries, security, and escalations.

• Support position management and organisational changes, ensuring accurate structures and reporting lines.

• Analyse and prepare data, deliver training, and assist leaders with system processes and best practices.

• Partner with the Employee Success team and leaders to improve systems, leveraging AI and emerging technologies for efficiency and employee experience

Your skills and experiences might also include:

• Proven background in Employee Success service delivery, system support, and organisational structure management.

• Skilled in data analytics, cleansing, and leveraging tools like Excel, PowerPoint, and dashboards.

• Strong problem-solving, multitasking, and communication abilities, with experience partnering with leaders on organisational changes.

• Enthusiastic about adopting AI tools and process improvements to drive efficiency and enhance employee experience.

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.

Love Work. Love Life. Be You.