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Services Enablement Specialist (m/f/d)

think project! GmbH

think project! GmbH

Berlin, Germany · Bucharest, Romania
Posted on Tuesday, June 11, 2024

Services Enablement Specialist (m/f/d)

  • Bucharest (RO)
  • Customer service, hotline
  • Fulltime
  • Published: 2024-06-10
Want to work in a culture built on mutual trust and respect? How about having the freedom to make work fit into your life (and not the other way round)? A career with Thinkproject could be just the opportunity you're looking for.

What do we do?
Thinkproject is a European market-leader in digitalisation tools for construction companies. It sounds complex, but we'll explain further! Construction companies used to use manual administration and physical paperwork for projects (sometimes hundreds of thousands of bits of paperwork for one project!). Using our construction intelligence solutions, businesses can go digital, which benefits everyone from the construction companies to the wider public.
Our mission is to deliver digitalisation to make a safer, healthier and more sustainable AECO (Architecture, Engineering, Construction, Operations) industry. This is a really exciting time to join our company, since our founding in 2000 we have gone from strength-to-strength and have lots of exciting developments coming up soon that you could be a part of.

The Services Enablement Specialist is responsible for the designing and implementing enablement plans and blended learning strategies to develop Services employees and partners on the Thinkproject Solutions. Coordinate with subject matter experts, the Content and Learning Centres to maintain a create a cohesive link between all information channels.

What your day will look like

  • Create, monitor, assign and update internal competency matrix and ensure fit of assigned experts.
  • Create learning paths for the enablement of Services employees and partners for support, and delivery of solutions.
  • Regularly interact with product and service experts to optimise internal and external enablement content.
  • Coordination with technical writers in the team to stay compliant with standards, processes and for the maintenance of content.
  • Designing and standardise learning paths for solutions/competencies within the organisation.
  • Create, assign and monitor targeted communication to internal and external stakeholders about product news, release and features.
  • Contact person and interface for all departments as communicator for solution updates and their knowledge distribution in the target groups.
  • Assist and support train-the-trainer programmes in collaboration with People and Culture.
  • Supporting and consulting services trainers for optimised training performance.

What you need to fulfill the role

  • Experience in guiding non-disciplinary teams
  • Blended Learning
  • Train-the-trainer
  • Project Management Skills
  • Strong communication skills
  • Knowledge in adult education
  • Instructional Design knowledge

What we offer

Health Days I Lunch 'n' Learn Sessions I Women's Network I LGBTQIA+ Network I Demo Days I Coffee Chat Roulette I Ideas Portal I Free English Lessons I Thinkproject Academy I Social Events I Volunteering Activities I Open Forum with Leadership Team (Tp Café) I Hybrid working I Unlimited learning

We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business.

Your contact:

Minette Tshibangu | T +49 89 930 839-419

Please submit your application, including salary expectations and potential date of entry, by submitting the form on the next page.

Working at thinkproject.com - Make your intelligence an asset.