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Technical Consultant (m/f/d)

think project! GmbH

think project! GmbH

IT
Lyon, France · Paris, France
Posted on Thursday, June 13, 2024

Technical Consultant (m/f/d)

  • Lyon (FR)
  • Paris (FR)
  • Customer service, hotline
  • Fulltime
  • Published: 2024-06-12
Want to work in a culture built on mutual trust and respect? How about having the freedom to make work fit into your life (and not the other way round)? A career with Thinkproject could be just the opportunity you're looking for.

What do we do?
Thinkproject is a European market-leader in digitalisation tools for construction companies. It sounds complex, but we'll explain further! Construction companies used to use manual administration and physical paperwork for projects (sometimes hundreds of thousands of bits of paperwork for one project!). Using our construction intelligence solutions, businesses can go digital, which benefits everyone from the construction companies to the wider public.
Our mission is to deliver digitalisation to make a safer, healthier and more sustainable AECO (Architecture, Engineering, Construction, Operations) industry. This is a really exciting time to join our company, since our founding in 2000 we have gone from strength-to-strength and have lots of exciting developments coming up soon that you could be a part of.

We are seeking a skilled Technical Consultant (m/f/d) with expertise to join our dynamic team. In this role you will play a pivotal role in implementing and optimizing our digital solutions for our clients, ensuring seamless integration and maximum efficiency.

Location: Paris OR Lyon
Department: Services
Contract: Permanent

What your day will look like

  • Serve as the primary point of contact for clients
  • Conduct comprehensive assessments of client needs and requirements, providing tailored solutions and recommendations.
  • Lead the implementation and configuration, ensuring alignment with client objectives and industry best practices.
  • Provide hands-on technical support and troubleshooting for clients, resolving issues in a timely manner to minimize disruptions.
  • Collaborate closely with internal teams, including sales, product development, and customer success, to drive continuous improvement and innovation.
  • Deliver comprehensive training sessions and workshops to educate clients on the functionalities and benefits of the platform.
  • Stay abreast of industry trends and advancements in construction technology, providing insights and recommendations for future enhancements.

What you need to fulfill the role

  • Bachelor's degree in Computer Science, Engineering, or related field.
  • Proven experience as a Technical Consultant or similar role
  • Ideally experience with construction project management software
  • Strong proficiency in software implementation and configuration, with the ability to troubleshoot technical issues.
  • Excellent communication skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders.
  • Very good problem-solving abilities and a customer-centric mindset.
  • Fluent French and English language skills

What we offer

Health Days I Lunch 'n' Learn Sessions I Women's Network I LGBTQIA+ Network I Demo Days I Coffee Chat Roulette I Ideas Portal I Free English Lessons I Thinkproject Academy I Social Events I Volunteering Activities I Open Forum with Leadership Team (Tp Café) I Hybrid working I Unlimited learning

We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business.

Your contact:

Minette Tshibangu | T +49 89 930 839-419

Please submit your application, including salary expectations and potential date of entry, by submitting the form on the next page.