Accelerate your career.

Explore opportunities across TA's portfolio

Solution Specialist (m/f/d)

think project! GmbH

think project! GmbH

Customer Service
gloucester, uk
Posted on Thursday, June 20, 2024

Solution Specialist (m/f/d)

  • Gloucester (GB)
  • Consulting
  • Fulltime
  • Published: 2024-06-20
Want to work in a culture built on mutual trust and respect? How about having the freedom to make work fit into your life (and not the other way round)? A career with Thinkproject could be just the opportunity you're looking for.

What do we do?
Thinkproject is a European market-leader in digitalisation tools for construction companies. It sounds complex, but we'll explain further! Construction companies used to use manual administration and physical paperwork for projects (sometimes hundreds of thousands of bits of paperwork for one project!). Using our construction intelligence solutions, businesses can go digital, which benefits everyone from the construction companies to the wider public.
Our mission is to deliver digitalisation to make a safer, healthier and more sustainable AECO (Architecture, Engineering, Construction, Operations) industry. This is a really exciting time to join our company, since our founding in 2000 we have gone from strength-to-strength and have lots of exciting developments coming up soon that you could be a part of.

Location: Anywhere in the UK
Department: Services
Contract: Permanent

What your day will look like

  • Analyse and synchronise requirements of the assigned customers
  • Develop individual, technical solutions using easily configurable software based on customer requirements
  • Test standard solutions from the user's point of view, document the procedure and support the user in the independent use of the software
  • Technical implementation of a standard solution with predefined frame
  • Responsible for support in the assigned customer areas and solve less complex support requests
  • Regular communication with the Technical Consultant on the process status
  • Document issues and problems for input to the development of the configurations and to further improve solution quality
  • In consultation with the responsible Technical Consultant, make changes and extensions to the easily configured modules and quickly find solutions to problems that arise during the project
  • Plan and host trainings (classroom and online) as well as adapting and developing of training content
  • Work closely with internal stakeholders (e.g. (pre)sales, Technical Consulting) and advise on technical feasibility

What you need to fulfill the role

  • Previous experience in a solution specialist role is a plus
  • Strong understanding of web-based technologies
  • Excellent communication skills, with the ability to convey technical information to non-technical users effectively.
  • Customer-focused mindset with a dedication to providing exceptional service.
  • Ability to work independently and collaborative
  • In depth programming skills
  • Ideally experience in the construction industry (CAD, construction drawings)

What we offer

Health Days I Lunch 'n' Learn Sessions I Women's Network I LGBTQIA+ Network I Demo Days I Coffee Chat Roulette I Ideas Portal I Free English Lessons I Thinkproject Academy I Social Events I Volunteering Activities I Open Forum with Leadership Team (Tp Café) I Hybrid working I Unlimited learning

We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business.

Your contact:

Minette Tshibangu | T +49 89 930 839-419

Please submit your application, including salary expectations and potential date of entry, by submitting the form on the next page.

Working at thinkproject.com - Make your intelligence an asset.