Want to work in a culture built on mutual trust and respect? How about having the freedom to make work fit into your life (and not the other way round)? A career with Thinkproject could be just the opportunity you're looking for.

What do we do?
Thinkproject is a European market-leader in digitalisation tools for construction companies. It sounds complex, but we'll explain further! Construction companies used to use manual administration and physical paperwork for projects (sometimes hundreds of thousands of bits of paperwork for one project!). Using our construction intelligence solutions, businesses can go digital, which benefits everyone from the construction companies to the wider public.
Our mission is to deliver digitalisation to make a safer, healthier and more sustainable AECO (Architecture, Engineering, Construction, Operations) industry. This is a really exciting time to join our company, since our founding in 2000 we have gone from strength-to-strength and have lots of exciting developments coming up soon that you could be a part of.

The Technical Consultant (m/f/d) plays a crucial role in ensuring customer satisfaction and successful project outcomes by providing expert technical guidance and support. They will collaborate closely with customers, analyzing their requirements, and providing tailored solutions to meet their needs.

What your day will look like

Take ownership of a defined customer base, managing their technical inquiries and ensuring their satisfaction.
Conduct customer meetings and presentations at national and international levels, effectively communicating complex technical concepts.
Develop platform and project concepts, detailing and visualizing functional requirements for various technologies and agreements.
Provide technical support and consulting services to customers, resolving complex problems and coordinating their requirements.
Build and nurture long-term customer relationships based on trust and collaboration, contributing to customer development.
Collaborate with Solution Specialists to configure software solutions and estimate efforts for realizing customer requirements.
Gain a deep understanding of customer contracts and their implications for daily work, ensuring compliance and effective service delivery.
Support the Sales team in the offer/tender phase, contributing technical expertise and assisting in proposal development.
Ensure quality assurance in project deliverables and customer interactions, striving for excellence in all aspects of service delivery.
Stay updated with product advancements and actively participate in their further development.
Lead and manage customer projects/programs, applying project management methodologies and ensuring successful outcomes.
Develop and execute strategies for client growth, identifying and capitalizing on up-selling and cross-selling opportunities.

What you need to fulfill the role

Technical / leadership experience

Strong background and expertise in the relevant technical domain.
Proven experience in technical consulting or related roles.

Functional expertise or method expertise

Excellent communication and presentation skills.
Bachelor's or Master's degree in a related field.
German C2 level fluency is mandate.

What we offer

Lunch 'n' Learn Sessions I Women's Network I LGBTQIA+ Network I Coffee Chat Roulette I Free English Lessons I Thinkproject Academy I Social Events I Volunteering Activities I Open Forum with Leadership Team (Tp Café) I Hybrid working I Unlimited learning

We are a passionate bunch here. To join Thinkproject is to shape what our company becomes. We take feedback from our staff very seriously and give them the tools they need to help us create our fantastic culture of mutual respect. We believe that investing in our staff is crucial to the success of our business.