With a vast network of data centers, cloud pods, and IT experts, we are always seeking positive people to help propel our business forward... TierPoint is seeking a skilled Operations Specialist to join our team. Ideal candidates will have experience providing customer service in general receptionist/administrative duties. In this role you will have the opportunity to act as a point of contact for clients and assist with coordinating meetings both internally within different departments and with external clients. As well as monitoring security cameras. You must have the ability to work in a fast-paced and rapidly changing environment, independently with minimal direction while escalating urgent issues appropriately to senior staff. An understanding of your role as it relates to the functioning of day-to-day operations will also be critical.

Responsibilities

Provides quality internal and external customer service surrounding the Company values.
Assist with assigned projects to support Sales, Marketing, Operations, Security and Compliance.
Act as the point of contact for internal and external clients; coordinates meetings between different departments internally as well as external meetings via web conference, conference call or in person.
Scheduling and calendar management for several employees.
Produce reports, minutes and presentations.
Other duties as assigned.

Qualifications

Entrepreneur focused portraying energy, confidentiality and professionalism
Ability to work effectively with a diverse group individuals and teams within the organization
Customer service focused and portrays energy, professionalism and welcoming characteristics.
Strong ability to work in a highly sensitive and confidential environment.
Ability to meet deadlines and handle sensitive and pressured situations.
Ability to identify issues and help develop strategy and tactical plans for various department initiatives
Ability to use good judgment and decision-making skills
Adequate professional experience and knowledge to perform Job Responsibilities
Excellent verbal, written, and interpersonal skills
Ability to prioritize and organize effectively
Ability to work on multiple projects simultaneously
Ability to work both independently and with others
Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines
Proficiency in using MS Office Suite and Windows-based computer applications

Working Conditions

Data Center/Office environment

Pay Transparency
TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It’s important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.

Pay Range $17.72 - $26.58