The Network Engineer II is responsible for the design, configuration, and delivery of client-driven network projects. The successful candidate will need to demonstrate strong expertise in network routing, switching, firewall, and load-balancing technologies as they apply to a service provider. They will work directly with customers and translate complex requests into a common language. They will assist with training and mentoring other team members. They will act as a network escalation point for projects and issues.

Responsibilities

Develop and deploy the network and firewall configuration to support the solution sold
Write and review MOPs as a part of the Tierpoint change management process
Provide clear, accurate and timely communications with customers and project management
Work in a team environment and complete needed tasks to help the projects meet the forecast timelines
Provide documentation to accurately reflect the as-built of the solution design
Provide customers with support, ideas and best practices to improve the delivery of their service
Alert management and Project Management of any issues identified that would impact the delivery of services.
Provide support for solutions during the implementation process to help support transition of the customer into the TierPoint EOC
Provides quality internal and external customer service surrounding the Company values.
Other duties as assigned.

Qualifications

4+ years of configuration experience on network and security equipment
Excellent customer facing communication skills (both written and verbal)
4+ years configuration experience and strong understanding of core networking technologies including:

BGP (service provider level configuration)
Routing and switching infrastructure from Cisco, Juniper, etc.
Cisco 7600/6500 series
Cisco Nexus data center switching platforms
Layer 2 technologies such as Spanning Tree, STP, RSTP, etc.

4+ years of experience with network security technologies, advanced configuration and best practices in one or more of the below platforms:

Cisco ASA
Fortinet FortiGate
Palo Alto
Strong hands-on troubleshooting skills utilizing packet capture/analysis packages such as Wireshark, etc.…

Experience writing design and implementation documents, Visio drawings, process documents, customer statements of work, etc.
Adequate professional experience and knowledge to perform Job Responsibilities
Excellent verbal, written, and interpersonal skills
Ability to prioritize and organize effectively
Ability to work on multiple projects simultaneously
Ability to work both independently and with others
Ability to operate in a fast-moving, team-oriented, collaborative environment with tight deadlines
Proficiency in using MS Office Suite and Windows-based computer applications

Preferred Experience

Obtained or willing to obtain relevant industry certifications (CCNA, CCNP, CCDP, etc.)
Experience supporting large scale data center infrastructure environments
Recent experience with network virtualization technologies such as virtual firewalls, virtual load balancers, MPLS VRFs, Nexus 1000V, etc.
Experience supporting the networking requirements for Multi-tenant environments.
3+ years of support and design of load balancer implementations including:

F5 LTM & GTM

Experience and knowledge of network monitoring/management technologies

SNMP, Netflow, syslog, monitoring applications, etc.

Strong working knowledge of DNS
Prior experience particularly in the data center industry

Working Conditions

Office environment/Hybrid/Remote

Pay Transparency
TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It’s important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.
Pay Range $82,114.99- $123,172.49