Sales Operations and Strategy Analyst

Schaumburg, IL (50% Onsite/50% Remote)

TouchTunes is the world's largest in-venue interactive music and entertainment platform, with our connected jukeboxes featured in over 65,000 locations globally. Our music experience inspires emotional connections in shared spaces, enhancing the way people interact with each other and their environment. Millions of songs are played daily across the TouchTunes network, with our popular mobile app driving the vast majority of plays.

The Sales Operations and Strategy Analyst plays a critical role in supporting the sales team in optimizing business growth through data analysis and insights. You will be collecting, analyzing and interpreting data related to customer acquisition, retention and engagement to improve sales performance, and you will be the central hub for all sales analysis within the Sales Enablement team

Day to Day:

• Develop analysis supporting the Sales Channel Strategy including:
• Optimizing sales conversion with segment-based analytics (e.g., customer, channel, product type, payment type – mobile vs. cash, etc.)
• Translating resulting data insights into opportunity targets for sales team (e.g., jukebox model upgrade opportunities, new location growth, etc.)
• Support in variable compensation reporting:
• Provide input into the creation of sales compensation targets/plan
• Support tracking of sales performance, MBOs and other key measures
• Develop productivity measures for Sales team
• Create a template model to support review and approval of hardware sales discounting
• Create original analyses in support of the sales team’s efforts. Examples of previous analysis include:
• Route performance dashboards showing a customer’s jukebox earnings versus various comparables (e.g., other jukeboxes in the geographic area, other operators of a similar size, overall TouchTunes company totals)
• Highlight the lift in jukebox earnings created by the company’s new initiatives
• Leverage data from third party tools to effectively deliver required analyses (e.g., Salesforce, Oracle BI, and other internal data warehouses)
• Work cross-functionally with the finance, technology, and product teams on the development of reporting and dashboards to be used by management and departmental teams

Your Profile:

• Bachelor’s Degree in statistics/data analytics, accounting/finance, or other related field preferred
• 3+ years’ experience in business intelligence and analysis, ideally with 2+ years’ experience in retail analytics (e.g., store revenue analytics, consumer retail revenue yield analysis, etc.)
• Strong experience in analytical reporting using Excel, Salesforce, Oracle BI, and ERP platforms, with the ability to both describe, specify and perform complex data analysis
• Experience with Tableau or similar data visualization tools a plus
• Ability to leverage SQL or other back-end data queries to create new complex data sets for analyses
• Ability to process complex data sets in order to generate insights/conclusions
• Ability to create dynamic/user-friendly outputs for the visualization and consumption of data by the sales team
• Proficiency in data querying, data cleaning, and data transformation techniques
• Strong quantitative and analytical skills with the ability to manipulate and interpret complex data sets
• Strong attention to detail and ability to work with large datasets accurately and efficiently
• Exceptional data-driven thinking and analytical skills, including ability to derive insights and distill into clear recommendations
• Ability to work both independently and as part of a team in a fast-paced environment
• Strong attention to detail and ability to sanity check and tie back work to bigger picture

Perks:

• Working in a culture that likes to drive constant innovation
• Competitive insurance packages (health, dental, vision)
• Unlimited sick time
• Pet insurance
• Competitive 401K package with company match
• Hybrid working environment
• Access to Udemy for unlimited training programs
• WorkLifeWell, provider of on-demand behavioral health management including wellness classes, workshops and yoga
• Pre-tax benefits: Commuter, Dependent Care FSA etc.

Work Requirements:

• In an effort to protect our fellow employees, their families and our customers, TouchTunes requires all employees working onsite to receive the COVID-19 vaccination with exemptions only for limited reasons required by law
• Must be authorized to work in the United States
• Availability to do modest travel

TouchTunes is an Equal Employment Opportunity / Affirmative Action employer. TouchTunes provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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