Manufacturing Specialist

Location: Loves Park, Illinois

Your mission in the Dart team:

The Manufacturing Specialist is responsible for supporting production operations through continuous improvement of manufacturing processes, real-time troubleshooting, and documentation management. This role plays a critical part in ensuring product quality, operational efficiency, and successful implementation of engineering changes on the shop floor. The specialist will also serve as a key link between engineering, quality, and manufacturing teams.

Your day-to-day:

• Provide hands-on support to production lines for immediate issue resolution and process stabilization.

• Collaborate with engineers to implement and document Engineering Change Orders (ECOs).

• Create and maintain accurate work instructions, assembly procedures, and visual aids.

• Participate in root cause analysis and corrective actions for production-related nonconformances.

• Support the setup and validation of new fixtures, tooling, and test stations.

• Monitor production metrics and identify areas for process improvement.

• Coordinate and document First Article Inspections (FAIs) and process validations.

• Assist in preparation and execution of Production Part Approval Process (PPAP) submissions.

• Ensure that documentation is up to date and aligned with system of record (Arena Empower).

Your profile:

• Associate or Bachelor’s degree in Manufacturing, Engineering Technology, or a related field preferred.

• 2–5 years of experience in a manufacturing support or production engineering environment.

• Experience with electromechanical assembly.

Skills & Competencies:

• Familiarity with Lean Manufacturing principles and basic quality tools (5 Whys, fishbone, Pareto).

• Strong communication and collaboration skills across functions.

• Proficiency with Microsoft Office tools and document control systems.

• Attention to detail with strong organizational and follow-up abilities.

What’s in it for you:

At TouchTunes, your work impacts our customers as part of interesting projects that transform the in-venue entertainment industry. We foster open communication and collaboration across all levels, with approachable leaders that value all voices and empower you to excel and innovate. Our team thrives in an environment where fun meets hard work, and everyone is encouraged to be their authentic selves.

Financial Wellness: Annual performance bonus, long-term company bonus, 401k matching, life insurance.

Comprehensive Benefits: Competitive health insurance and disability coverage, a Lifestyle Spending Account, access to telemedicine, and an unlimited sick days policy.

Professional Development: Continuous hands-on learning with access to e-learning platform, tuition reimbursement, and peer mentorship.

Accessibility: An inclusive workplace designed to accommodate people with disabilities.

TouchTunes

At TouchTunes, the world’s largest in-venue interactive music and entertainment platform, we’re all about sparking joy and human connection. That moment in a bar where someone at the next table cues the jukebox to play your favorite song? That’s what we do – our platform plays millions of songs daily – but we’re also so much more! We recently bought the largest soft-tipped darts business in the United States, we just launched a brand-new mobile app, and we’re operating nearly 100,000 connected devices across North America and Europe. We’re innovators, strategic thinkers, people making the future possible today – and what a great time to join our team.

Work Requirements:

• Must be authorized to work in the United States

• Ability to work on-site in a production environment with reliable transportation to the facility in the Rockford area, specifically Loves Park. IL

TouchTunes is an Equal Employment Opportunity / Affirmative Action employer. TouchTunes provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

🌈TouchTunes is a proud ally of QueerTech and DiversityJobs.