Location: Chicago Area (currently hybrid with up to 50% remote)

Your mission in the product team:

At TouchTunes, your work matters. You will lead the vision, strategy, and execution of all products related to Darts, including a consumer-facing mobile application that integrates with our premier soft-tipped dartboards, as well as tournament and league software platforms. This role is a critical one that will collaborate cross-functionally to define, prioritize and deliver digital experiences for both casual and competitive dart players, industry partners, and location-based league and tournament managers.

As a key leader on the product team, you’ll oversee the entire product lifecycle, and work closely with engineering, design, marketing, and darts-focused teams to bring innovative, data-driven solutions to market.

Your day-to-day:

Product Leadership & Strategy

• Develop and own the product strategy and roadmap for:
  • A consumer mobile app focused on player engagement, game statistics and social connection.
  • A tournament enrollment and registration system used by league operators and players.
  • A bracket and league management platform that supports real-time scoring and scheduling.
  • The digital interface of our industry-leading dartboards
• Collaborate with stakeholders to define KPIs and success metrics aligned with business goals.
• Evangelize the product vision internally and externally, ensuring buy-in across all departments.

Execution & Delivery

• Translate high-level product strategy into detailed execution plans, feature sets, and sprint goals.
• Prioritize product backlogs and manage tradeoffs based on data, user needs, and business impact.
• Lead discovery and validation processes including customer interviews, prototyping, and beta testing.
• Ensure the successful delivery of software releases with high quality and reliability.

Customer & Market Insights

• Champion user research to deeply understand the needs of both casual players and competitive league/tournament participants.
• Stay on top of industry trends in consumer apps, gaming platforms, and sports tournament software.
• Partner with the marketing and customer support teams to gather and act on user feedback.

Cross-Functional Leadership

• Cultivate a culture of accountability, creativity, and continuous improvement.
• Drive cross-functional collaboration with engineering, design, QA, and marketing.

Your profile:

• 8+ years of product management experience, with at least 3 years at the leadership/director level.
• Proven track record leading B2B and B2C mobile app products and/or tournament or event-based software platforms.
• Strong technical fluency — able to effectively partner with engineering teams and understand and explore architectural tradeoffs.
• Experience managing end-to-end user experiences, from onboarding through complex backend workflows.
• Exceptional communication skills and ability to simplify complex topics to communicate with key stakeholders.
• Customer obsessed, data-driven mindset with a firm grasp of analytics, experimentation (A/B testing), and metrics-based decision-making.
• A passion for technology with a creative and curious mindset to drive change and advance our products and services.

Even better if you have:

• Experience in the gaming, sports, or event management industries.
• Familiarity with league play formats, player ranking systems, and real-time scoring technologies.
• Past involvement in launching user-centric platforms for niche communities or recreational sports.

What’s in it for you:

At TouchTunes, your work impacts our customers as part of interesting projects that transform the in-venue entertainment industry. We foster open communication and collaboration across all levels, with approachable leaders that value all voices and empower you to excel and innovate. Our team thrives in an environment where fun meets hard work, and everyone is encouraged to be their authentic selves.

Our Perks and Benefits:

Hybrid Work Environment: Hybrid schedule with 50% work-from-home and in-office time, with the ability to work anywhere in the world for up to 2 months per year.

Financial Wellness: Annual performance bonus, long-term company bonus, 401k matching, life insurance.

Comprehensive Benefits: Competitive health insurance and disability coverage, a Lifestyle Spending Account, access to telemedicine, and an unlimited sick days policy.

Professional Development: Continuous hands-on learning with access to e-learning platform, tuition reimbursement, and peer mentorship.

Accessibility: An inclusive workplace designed to accommodate people with disabilities.

TouchTunes

At TouchTunes, the world’s largest in-venue interactive music and entertainment platform, we’re all about sparking joy and human connection. That moment in a bar where someone at the next table cues the jukebox to play your favorite song? That’s what we do – our platform plays millions of songs daily – but we’re also so much more! We just bought the largest soft-tipped darts business in the United States, we’re reinventing our mobile app for launch later this year, and we’re operating nearly 100,000 connected devices across North America and Europe. We’re innovators, strategic thinkers, people making the future possible today – and what a great time to join our team.

Work Requirements: Must be authorized to work in the United States

TouchTunes is an Equal Employment Opportunity / Affirmative Action employer. TouchTunes provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

🌈TouchTunes is a proud ally of QueerTech and DiversityJobs.