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Gestionnaire, Paie et opérations RH

Hub technologique hybride de Montréal

Ta mission au sein de l’équipe des ressources humaines :

Chez TouchTunes, ton travail compte. Le ou la gestionnaire de la paie agit à titre de responsable mondial·e de la paie et est imputable des activités de paie dans trois pays : les États-Unis, le Canada (Québec) et le Royaume-Uni.

Le poste comprend la responsabilité fonctionnelle et les opérations quotidiennes liées au traitement de la paie pour environ 320 employé·e·s aux États-Unis, au Canada et au Royaume-Uni. La personne titulaire du poste veille à un haut niveau de conformité légale tout en assurant un traitement de la paie rigoureux, exact et efficace dans les délais requis.

Le rôle comprend l’amélioration des processus globaux de paie, le maintien de la conformité aux exigences fédérales, étatiques, provinciales et locales en matière de paie et de fiscalité salariale, ainsi que la gestion de l’exécution des cycles de paie bimensuels, mensuels, trimestriels et annuels.

Le ou la gestionnaire de la paie doit établir de solides partenariats avec les parties prenantes internes et externes afin d’assurer une compréhension commune de toutes les transactions ayant une incidence sur la paie. Ce rôle exige des interactions avec tous les niveaux de l’organisation, la production de rapports et l’exécution de toute autre tâche connexe.

Ton profil :

• Plus de 10 ans d’expérience en traitement de la paie, incluant au moins trois ans de responsabilité fonctionnelle
• Expérience complète du cycle de paie dans des organisations multi-entités et multi-juridictionnelles, incluant l’administration de la paie aux États-Unis et au Québec
• Expertise avancée des modules de paie et de gestion du temps Ceridian Dayforce HCM (obligatoire)
• Diplôme d’études secondaires ou équivalent

Atouts :

• Certification CPP ou équivalent (atout)
• Expérience en intégration et conversion de systèmes (Workday) (atout)
• Diplôme en administration, en comptabilité ou dans un domaine connexe (atout)
• Bilinguisme complet (écrit et oral) français-anglais (atout)

Nos avantages:

Travail flexible : Environnement de bureau hybride (télétravail et au bureau) et possibilité de travailler à partir de n’importe où dans le monde, jusqu’à 2 mois par an.

Formation : Accès à notre plateforme e-learning ainsi que la possibilité d’assister à des conférences dans le domaine qui t’intéresse

Santé : Assurance maladie compétitive, application Dialogue et jours de maladie illimités.

Transports en commun : 50 % de réduction sur OPUS ainsi qu’une réduction pour le train EXO

Bureau : Facile d’accès pour les personnes ayant une limitation fonctionnelle

Contribution au REER, assurances vie/invalidité, collations saines, un comité culturel actif et bien PLUS!

🎵 TouchTunes

Présent dans plus de 65 000 bars, restaurants et autres lieux de rencontre en Amérique du Nord et en Europe, TouchTunes rassemble les gens grâce à des solutions musicales et de divertissement amusantes et interactives, améliorant ainsi la façon dont les gens interagissent entre eux et avec leur environnement. Nos applications mobiles natives et nos jukes sont vus et entendus par des millions de personnes chaque jour à travers le réseau et la communauté TouchTunes.

Nous sommes convaincus que notre équipe doit être aussi diversifiée que la musique que nous écoutons.

🌈TouchTunes est un fier allié de QueerTech.

Manager, Payroll and Operations

Location: Schaumburg, IL or New York, NY (currently hybrid with up to 50% remote)

Your mission in the Human Resources team:

At TouchTunes, your work matters, The Payroll Manager is the Global payroll lead, accountable for payroll across three countries of US, Canada (Quebec) and the UK. The position is responsible for the functional ownership and day-to-day operations for the delivery of payroll for ~320 employees in the US, Canada and the UK. This role will operate with a high level of statutory compliance while executing payroll in a timely, accurate and efficient manner. The role will be responsible for establishing overall payroll process improvements, maintaining compliance with federal, state, provincial and local payroll and payroll tax requirements, and managing the execution of bi-weekly, monthly, quarterly and annual payroll processes. The Payroll Manager requires strong partnerships with internal and external stakeholders ensuring a common understanding of all the transactions impacting payroll. This will require interacting with all levels within the organization, providing reporting and other duties as necessary.

Your day-to-day:

• Lead the payroll processes and compliance Globally, including US employees (approx. 150 EEs across 3 locations and field), Quebec employees (approx. 140) and the UK (approx. 4).
• Perform all duties necessary for full-cycle payroll management and processing of biweekly, multi-jurisdictional payroll for all US employees (approx. 150) using Dayforce including hourly and salary payroll, commission payments, bonus payments, taxable fringe benefits, wage garnishments and other special payments.
• Partner with external Payroll provider to provide information and manage the monthly UK payroll for 4 employees and establish payroll partnership for Mexico.
• Provide guidance and management of payroll processing for Quebec and the UK to ensure delivery of regular payroll and associated filings and compliance requirements.
• Administration of Time Management system, including policy configuration and management in Ceridian Dayforce, processing of timesheets and reporting.
• Act as technical owner of the configuration and design of the Payroll and Time Management (TAFW) modules in Ceridian Dayforce.
• Establish and maintain Global payroll standards and guidelines in accordance with applicable federal, provincial state and local laws including but not limited to compliance, process documentation and end-user job aids / training guides.
• Ensure proper taxation and withholding of all statutory withholdings and voluntary deductions, including the maintenance and execution of import files to internal teams and third-party vendors (i.e. 401k, GL) for all countries and locations.
• Provide ownership over the 401(k) and RRSP Retirement Plans, partnering with third-party administrator and record-keeper to maintain plan compliance and ensure accurate record-keeping.
• Partner with Accounting and tax teams regarding general ledger entries, mapping of the GL to automate reporting, payroll liabilities reconciliation, state/local tax compliance, annual / ad-hoc audit support, reporting inquiries and other projects as necessary.
• Provide day-to-day support and issue resolution related to payroll, time and system inquiries, proactively communicating with impacted employees, managers and HR.
• Align tightly with the HR Operations team to build and execute processes to support the onboarding, change, and offboarding processes through the use of Dayforce and other internal tools
• Support projects and process improvement in conjunction with broader HR team to address issues of data integrity, reporting, system testing, process documentation and other projects as necessary.
• Prepare and compile payroll related reports and statistics for financial institutions, government and HR and accounting departments, which includes Worker’s Compensation insurance reporting.
• Prepare, develop and issue all required payroll ad-hoc and year-end reports including W-2s, oversee year end process for Canada (including the T4s, and RL1s) and UK.
• Remain current on all payroll industry trends and best practices applying this knowledge to our processes and identifying areas of efficiency.
• Serve as the payroll subject matter expert (SME) for all payroll system changes, implementations, and updates.
• Act as the primary point of contact for external tax agencies and payroll vendors, managing communications and resolving inquiries.

Your profile:

• 10+ years of experience processing payroll, including at least three years of functional ownership
• Full-cycle payroll experience with multi-entity, multi-jurisdictional organizations, including administering payroll in the US and Quebec
• Expert experience with Ceridian Dayforce HCM payroll and time modules required

• High school diploma or equivalent

Preferences:

• CPP or equivalent certification preferred
• Experience in systems integration (workday) and conversion a plus
• Degree in business, accounting or relevant field a plus
• Fluent bilingualism (written/verbal/oral) in English and French a plus

What’s in it for you:

At TouchTunes, your work impacts our customers as part of interesting projects that transform the in-venue entertainment industry. We foster open communication and collaboration across all levels, with approachable leaders that value all voices and empower you to excel and innovate. Our team thrives in an environment where fun meets hard work, and everyone is encouraged to be their authentic selves.

Our Perks:

Flexwork: Hybrid WFH-office environment and work anywhere around the globe up to 2 months/year

Learning: E-learning access and the ability to attend conferences in the field of your choice!

Health: Competitive health insurance, Dialogue App and unlimited sick days policy

Commute: 50% off OPUS and a discount EXO train

Office: Accessibility to people with disabilities

RRSP matching, Life/LT/ST Disability coverage, healthy snacks, Active Culture Collective and

TouchTunes

At TouchTunes, the world’s largest in-venue interactive music and entertainment platform, we’re all about sparking joy and human connection. That moment in a bar where someone at the next table cues the jukebox to play your favorite song? That’s what we do – our platform plays millions of songs daily – but we’re also so much more! We just bought the largest soft-tipped darts business in the United States, we’re reinventing our mobile app for launch later this year, and we’re operating nearly 100,000 connected devices across North America and Europe. We’re innovators, strategic thinkers, people making the future possible today – and what a great time to join our team.

🌈TouchTunes is a proud ally of QueerTech and DiversityJobs.