Job Opening For AR Team Lead - Accounts Receivable

Primary Roles and Responsibilities:

• Design & implement workflow processes.
• Ensure quality of Deliverables
• Interaction with clients
• Ensure timely client communication
• Ensure proper execution of projects
• Monitor the quality and provide feedback to individuals or team.
• Maintain process documents and ensure regular updates
• Ensure all updates from clients are recorded
• Ensure proper allocation of work to team members
• Ensure the Turnaround time is adhered as per SLAs
• Participate in conference calls with the clients/ top management
• Willing to work in Ortigas in an onsite work arrangement.
• Amenable to work in a graveyard shift schedule.

Qualifications:

• Graduate of any 4-year course
• Must have 1+ Years as a Supervisor for BPO Healthcare Accounts in US
• Must have 1yr experience with team lead A