At the heart of Cathedral Lodge is a commitment to creating memorable experiences for our members and their guests. The Club features a championship golf course, beautifully appointed accommodation, thoughtfully designed member facilities and a welcoming, understated atmosphere that reflects the natural beauty of the region.

Our team plays a vital role in delivering this experience. We pride ourselves on fostering a collaborative, supportive environment where attention to detail, professionalism, and a genuine passion for hospitality are highly valued.

Working at Cathedral Lodge means being part of a close-knit team that takes ownership, works together, and strives for excellence in everything we do.

Position Purpose

The Club Finance & Operations Coordinator supports the day-to-day financial and operational administration of the Club, with a strong focus on invoicing, reconciliations, systems management, and stakeholder coordination. This role acts as a key liaison between internal departments, homeowners, and management to ensure accurate financial processing and smooth operational delivery.

Key Responsibilities

Invoicing & Accounts Administration

Prepare and manage Member House invoices
Support event quoting and invoicing processes
Assist with entering supplier bills into Xero for payment processing
Assist with monthly invoicing and transaction reviews

Reconciliations & Financial Processing

Assist with:

Reconciliations in Xero

Manage credit card receipt processes
Support End of Month (EOM) procedures

Systems & Data Management

Maintain and support POS system (Swiftpos):
Assist with finance-related systems including:
Contribute to system improvements and integrations

Operational Finance Support

Prepare end-of-day finance packs, including document scanning and filing
Conduct end-of-day checks to ensure all transactions are captured accurately
Assist with stocktakes, including counts and variance reporting
Provide general financial support across departments
Act as an onsite finance point of contact for staff

Homeowner & Stakeholder Liaison

Manage homeowner invoicing processes:

Collect and input financial data
Maintain accurate records
Act as liaison between the Club and homeowners

Respond to queries in a timely and professional manner

Reporting & Administration

Assist with preparation of financial and operational reports, including event reporting
Support data analysis and reporting requirements as needed

Training & Continuous Improvement

Assist in training staff on finance systems and processes
Develop and maintain training materials and user guides
Support implementation of new systems (e.g. POS, accounting, fixed asset register)
Participate in process improvement initiatives

General Duties

Support ordering and receiving processes where required
Assist across departments to ensure smooth operations
Perform other duties as reasonably required by Management

Key Skills & Experience

Experience in accounts administration or finance support (hospitality or club environment desirable)
Familiarity with accounting software (e.g. Xero) and POS systems
Strong attention to detail and organisational skills
Ability to manage multiple priorities and meet deadlines
Strong communication and stakeholder management skills
Proactive and team-oriented approach

Reporting Line

Reports to: Finance Manager (Melbourne based)