Play a critical role in supporting vulnerable families to improve safety, stability, and wellbeing for children.
Deliver relationship-based, trauma-informed, and evidence-informed interventions aimed at reducing the risk of significant harm.
Partner with families to strengthen parent–child relationships, build parenting capacity, and address complex psychosocial challenges such as domestic and family violence, substance misuse, mental health concerns, and intergenerational trauma.
Provide holistic case management across moderate to intensive support levels, working with families where children are at risk of harm or in out-of-home care, with a strong focus on safe restoration to parental care.

This is a dynamic and rewarding role where no two days are the same, and your contribution will make a real difference in people’s lives.

For further details, you can request a copy of the Role Profile by emailing careers@intereach.com.au.

About You

We are seeking suitability qualified and experienced professionals to deliver the Families Together program.

To succeed in this role, you will bring:

Tertiary qualification in Social Work, Psychology, Community Services, or a related field.
Minimum 3+ years’ demonstrated experience delivering case management services using strengths-based and trauma-informed practice frameworks.
Experience delivering casework within Community Services, Child Protection, Health, Domestic Violence, Mental Health, Alcohol and Other Drugs, Housing, Education, or a related sector.
Knowledge of best practice and evidence-based approaches in working with people who have experienced trauma, including building parenting capacity, reducing the risk of child abuse and neglect, and supporting child and youth development, mental health, and responses to domestic violence.
Understanding of Mandatory Reporter obligations, with the ability to identify, assess, and respond appropriately to child safety concerns and risk of harm.
Demonstrated ability to engage in reflective practice, including participation in individual and/or group supervision to inform practice decisions and support self-care.
Highly developed communication, interpersonal, and negotiation skills, with the ability to engage sensitively and effectively to build and maintain strong relationships.
Strong administrative and technical skills, including the ability to accurately document client interactions (e.g. case notes, assessments, case plans, reviews, and case studies) and proficiency in Microsoft Office and client management systems We are looking for someone who aligns with our values of partnership, leadership and social justice.

Employee Benefits

Intereach prides itself on supporting our staff. Employee benefits include:

Great perks! Increase your take home pay through Salary Packaging, join our Fitness Passport, access Flare and our Employee Assistance Program (EAP), participate in our Workplace Giving Program, utilise generous leave entitlements (for eligible employees).
Flexibility to support work life-balance and wellbeing.
A diverse and inclusive workplace. Come to work as you are!
Growth and development – take advantage of various learning opportunities.
A role with purpose.
A friendly and supportive team.

More Information

For further information related specifically to the role please contact:

Angela Hoffman (Recruitment Officer) on 1300 488 226 or careers@intereach.com.au for general enquiries or confidential support to ensure an equitable, barrier-free application process.
Hayley Mitchell (Program Manager Family and Mental Health) on 0434 730 761 for any role specific enquiries.

We are an inclusive employer and proudly welcome applicants from all walks of life. People of all ages, backgrounds, and cultures are encouraged to apply.

We welcome unpaid carers, Culturally and Linguistically Diverse people, the LGBTQI+ community, people with a disability and Aboriginal and Torres Strait Islander applicants

As a Child Safe organisation Intereach is committed to upholding high standards of child safety in everything we do. We strive to create and maintain an environment where all children feel safe and respected. We uphold the UN Convention on the rights of the child.

Ready to Apply?

Click ‘Apply Now’. Applications close: Wednesday 12 May 2026 at 10:00am. We encourage you to apply promptly as applications may close prior to the closing date. Applications will be assessed as they are received, with suitable candidates contacted and progressed without delay.

To be considered for this role we encourage you to upload a resume and cover letter highlighting your skills, expertise and suitability for the role.

We can offer alternative ways of applying for anyone who may not be able to apply online or who require additional support. If you are successful in gaining an interview you will be contacted by phone. If you are not successful in gaining an interview, you will be notified via email.

Company Overview

Intereach is a well-respected community organisation supporting 38 local government areas with over 550 staff and more than 30 impactful programs. We’re proud of our strong culture and our vision of Strong Connected Communities. We believe in people, and we invest in your growth and wellbeing.