Company Description

We are Sygic and we have been changing the way people travel since 2004.
We are known for the Sygic GPS Navigation mobile application, the first navigation app on the App Store and the second on Google Play, but today we are much more! After all these years, we extended, but the focus and start-up mentality remain.
Our users are considered part of our development family. We listen to their suggestions and try to ensure that our product still brings them added value.

As part of the Eurowag Group, which comprises a dynamic portfolio of innovative companies, including us – Sygic but also fireTMS, Inelo, WebEye, Princip, KomTeS, and CVS, we collectively play pivotal roles in creating sustainable financial and technological solutions. Together we work to simplify the life of fleet companies worldwide.

At Eurowag Group, we are committed to creating a diverse and inclusive workplace. We encourage women, men, and individuals of all backgrounds to apply and join our team.

Job Description

Our work would not make sense if we did not have satisfied users. And our colleagues in the Customer Care team play a vital role in this. They represent Sygic in communication with our users and are the first to listen to them, understand them and seek solutions. We are now looking for a solid personality to complete our Customer Care team, listening and communicating decently. Someone who wants to provide exceptional customer service, be technical support for them, and show them how to get the best experience from Sygic.
We do not take phone calls; your communication with users will be only thru review or emails.

Qualifications

- Advanced English (a must)
- Any other foreign language is a plus
- You are keen to learn
- You are interested in IT, the latest technologies and apps
- You are an expert in polite communication with clients

Additional Information

Salary: 6 EUR / Hour

At Sygic, we value our employees' well-being and professional growth.

WE TAKE GOOD CARE OF PEOPLE, AND OUR BENEFITS ARE PERFECT PROOF OF THAT:

• Work-Life Balance
  • Flexible working hours with an occasional home office option
• Rewards & Development
  • Referral Rewards through our 'Go Far' scheme
  • Access to Coursera.org website, which offers 5.000 courses to develop your skills
• Supportive Environment
  • Access to products our customers love
• Modern Workplace
  • We are seated in one of the most beautiful offices in Slovakia. More than 95% of our employees are proud to bring visitors and show them around.
  • When you come to the office, a good chair and a height-adjustable table will await you to make your workday more comfortable.
  • Beautiful terrace with a grill that you'll love chilling on.
  • Free coffee, tea, and breakfast cereals go without saying. Our fully equipped kitchen is also at your disposal.
  • We are all on a first-name basis, we don't do dress codes, and you can usually meet 4-legged friends here as our office is pet friendly.
• Community & Well-Being
  • Enjoy company events: hackathons, all-hands meetings, joint breakfasts, Christmas parties, summer teambuilding, and others.
• Diversity & Inclusion

Eurowag Group is committed to fostering a diverse and inclusive workplace where all employees, regardless of gender or cultural background, are valued and supported. Our inclusive recruitment practices ensure a level playing field, eliminating bias and opening doors for everyone.