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IT Analyst - Customer Order Management

W.A.G. payment solutions

W.A.G. payment solutions

IT, Customer Service
Prague, Czechia
Posted on Tuesday, July 9, 2024

Company Description

Founded just over 27 years ago, EW Group, also known as Eurowag, stands as one of the fastest-growing integrated mobility and payment solution companies in Europe. Our dedication revolves around devising solutions that streamline the operations of commercial mobility companies, striving to simplify their everyday challenges.

As part of the Eurowag Group, which comprises a dynamic portfolio of innovative companies, including Sygic, fireTMS, Inelo, WebEye, Princip, KomTeS, and CVS, we collectively play pivotal roles in creating sustainable financial and technological solutions. Each entity contributes to our vision of democratizing the on-road mobility industry, with a focus on positive impacts on our industry, society, and the environment.

At Eurowag Group, we are committed to creating a diverse and inclusive workplace. We encourage women, men, and individuals of all backgrounds to apply and join our team.

Job Description


You will join established autonomous team on a mission to innovate Customer Order Management. We serve clients operating in logistic business across Europe by providing them with transparent financial services including payments, balance, settlement, and lending with various liquidity sources in top-up, factoring and tax refund services. You will contribute to design and implementation of new core and customer facing services in a microservice architecture, using modern Java stack, Kafka, and PaaS services available in MS Azure. You will be knowledge holder for Customer Order Management team, analyzing customer needs, prepare & configure solutions in our systems or prepare requests for development team. The team uses agile methodology and the earliest testable, the earliest usable and lovable product approach to feature development.

You will work on activities like:

  • Continual development of EW Customer Order Management system
  • configuration of the Customer Order Management systems
  • Agile Delivery doesn’t mean chaos, so documentation of changes is needed
  • Cooperate with other EW Product teams with dependency on COM


  • Analyze business requirements provided by Product Owners and subject matter experts, identify all impacted areas.
  • Define Solution proposal ready to implement.
  • Build new services and add features to existing ones.
  • Take ownership to define the best solution for the team to implement business needs.
  • Troubleshoot issues coming from Customer Order Management system and other available tools related to this area.
  • In case of need, ensure consultation with EW Enterprise Architecture to cover Arch rules.



  • At least 3 years of relevant experience on similar position
  • Excellent communication skills & abstract thinking
  • Proficiency in Czech or Slovak languages, Advanced English
  • Algorithmic description of the Developer’s task
  • Application configuration
  • Basic application integration patterns understanding
  • Git
  • SQL basic skills
  • Integration testing via Postman
  • Kafka user operations
  • Experience with the operation of cloud-based distributed applications
  • Agile Delivery methodology

Additional Information


At Eurowag Group, we value our employees' well-being and professional growth.
EW is diverse, disruptive and still evolving; we choose newcomers not only by skill but also by whether they can be real colleagues through shared values. What's more, you will have an opportunity to influence the direction of our company through your ideas.


  • Work-Life Balance
    • Flexible working hours with the option for a regular home office
    • 5 weeks of holidays
    • 3 health days per year
    • 1 extra day off (Founder's Day)
  • Benefits Package
    • Fresh orange juice every day
    • Choose your benefits from our flexible benefits scheme, including options like meal voucher cards, pension contributions, and more, up to 1000 EUR
    • You can enjoy sports and wellness with us thanks to a multi-sport card.
  • Rewards & Development
    • Referral Rewards through our 'Go Far' scheme
    • Access to Coursera.org with over 5,000 courses for skill development
    • A bonus scheme based on your performance
  • Supportive Environment
    • A company phone and laptop
    • Paid leave for volunteering towards a good cause or charity of your choice
    • Access to products our customers love
    • Free, anonymous psychological counseling with experts for mental health support
  • Modern Workplace
    • Modern office with adjustable standing desks
    • Relaxation rooms and a summer terrace
    • On-site company restaurant with discounted menus and a daily contribution of 60 CZK in the canteen
    • Dog-friendly office
    • a fully equipped kids' corner
  • Community & Well-Being
    • Philanthropy project
    • Informal gatherings and team events outside office hours
  • Diversity & Inclusion

Eurowag Group is committed to fostering a diverse and inclusive workplace where all employees, regardless of gender or cultural background, are valued and supported. Our inclusive recruitment practices ensure a level playing field, eliminating bias and opening doors for everyone.