Money Collection Specialist BG
W.A.G. payment solutions
Sofia, Bulgaria
Posted on Mar 25, 2026
We are looking for a MONEY COLLECTION Specialist to join our team in EUROWAG!
HOW DO WE IMAGINE YOU?- Bachelor’s Degree Diploma is an advantage
- Experience on similar position is an advantage
- Experience in the fuel card industry an advantage
- Bulgarian native speaker and English is a must
- Very good communication and negotiation skills
- Very good analytical skills
- Active and effective approach to complex problem resolution
- Manage customers' late payments within a dedicated portfolio
- Handle blocking and unblocking of customer accounts due to overdue/overlimit situations
- Monitor and manage customers' available credit limits, primarily based on incoming payments
- Approve manual transactions for customers with overdue/overlimit statuses
- Execute complete blocking of customers (contract termination, late payments)
- Manage over and underpayments, and regularly reconcile accounts
- Maintain receivables inventory
- Maintain regular communication with ASMs, OSMs, Credit Risk analysts, and Late collection teams
- Resolve customer billing issues, conduct balance crosschecking, and manage VAT amounts
- Ensure compliance with internal guidelines related to position activities
- Deliver Key Performance Indicators (KPIs)
- Collaborate with colleagues across departments to ensure effective money collection processes