Customer Care Coordinator PL
W.A.G. payment solutions
Secondary education
Communicative English language skills, native Polish
1–3 years of experience in customer service, administration, or back-office
Knowledge of MS Office (especially Excel and Word)
Excellent communication and problem-solving skills
Customer-oriented mindset
Accuracy, reliability, systematic approach
Ability to adapt to a fast-paced environment
Ability to work in a team and perform tasks independently
Telephone contact with business customers (B2B) based on the provided database, cold calling, and acquiring new customers
Arranging sales meetings for regional representatives
Preliminary identification of customer needs
Working on systems such as CRM and accurately completing data
Achieving quantitative and qualitative targets
Cooperation with the Team Leader and the sales department