About Wealth Enhancement

Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of personalized financial planning with our team-based Roundtable and UniFi processes that go far beyond the standard approach. We proudly provide unique financial plans and investment management services to over 80,000 households from our over 140 offices - and growing - nationwide.

Since 1997, Wealth Enhancement has tirelessly raised the standard of wealth management with specialized knowledge and more attentive service that helps every client craft their future. For more information, please visit www.wealthenhancement.com.

Our Corporate Office is seeking a Hardware Support Intern to join our team. This internship offers hands‑on experience in IT operations, including building and deploying laptops, shipping hardware to employees, assisting with local site equipment installations, and supporting neighboring offices with basic technology needs. The intern will partner closely with the IT team to learn ticketing workflows, create user documentation, and troubleshoot technology issues in a fast‑paced support environment. Key takeaways from this role include strengthening technical and communication skills, gaining exposure to corporate hardware standards and Windows‑based tools, and building foundational experience in IT operations within a collaborative, mentorship‑focused team. We’re specifically seeking candidates who reside in the Minneapolis/St. Paul Metro area.

In the spirit of pay transparency, we are excited to share the hourly rate for this position is $21 per hour.

Primary Job Functions

1. Job Function 1 Hands-On Work with Technology Equipment

• Build laptops according to specifications for new employees
• Send shipments of equipment and technology packages to new or existing employees and offices
• Repair laptops, add memory, and troubleshoot issues
• Will gain an understanding of how computers and networks work in an organization

2. Job Function 2 IT Ticketing System

• Use the ticketing system to resolve employee requests
• Handle tickets in the order they were received (first in, first out)
• Troubleshoot employee technology issues; research how to fix problems and work with team members to resolve
• Will gain an understanding of how an IT ticketing system works, including best practices and troubleshooting techniques

3. Job Function 3 Teamwork, Mentorship, and Shadowing

• Attend and participate in team meetings; take notes and share with team as needed
• Receive hands-on training with engineers to learn more about information technology and the systems used
• Opportunity to shadow team members to learn more about particular areas of interest in IT
• Will gain a behind-the-scenes view of how an IT department operates across various functions

4. Job Function 4 Special Projects as Assigned

• Complete independent projects as assigned by manager; complete assigned tasks, follow up with manager as questions arise, and provide regular status updates
• Support the IT team with ad hoc projects as requested
• Will learn how to effectively manage a project, gain time management skills, and learn how to prioritize tasks when there are competing deadlines

Education/Qualifications

• Must be actively enrolled in a college or university degree program to be eligible for an internship. Candidates who have already graduated or will graduate before the start of the summer intern program are not eligible.
• Preferably pursuing bachelor’s degree in information systems, computer science, or has an interest in information technology
• Preferably students between their junior and senior years.
• Well-developed written and verbal communication skills with the ability to successfully interact with people at all levels of the organization.
• Detail oriented, highly organized and adaptable.
• Proficient with Microsoft Office Suite or related software.

WEG hires employees and makes decisions about their salary qualifications based on factors such as: the role to be performed; educational and professional experience, qualifications, skills and credentials; tenure, cost-of-living and demand for the role in the applicable market. To comply with state pay transparency laws, we must disclose the entire salary grade. The entire salary grade for those who are classified as the Intern level is $38,700.00 to$ 54,200.00. However, the base salary range bolded above is what we expect to pay as a starting range for this position.

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Comprehensive Benefits Offerings

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an intern, you may participate in the following benefits & development opportunities:

• Training and professional development

• Wellness programs and resources

• Worker's compensation – employer paid

Should you need reasonable accommodation when completing the application form or during the selection process, contact the Human Resources Department at 763-417-1700

Information provided on this application will be kept confidential and only be shared with those involved in the selection process.

Equal Opportunity Employer, including disabled and veterans. This organization participates in E-Verify.

Click the following link to view Federal and E-Verify posters: Link

OSHA Requirements: This position requires the ability to stand or sit for long periods of time, file documents in high or low cabinets, to use the telephone and to use the computer systems.

Wealth Enhancement may use artificial intelligence (AI) tools to assist in the initial screening of resumes. All AI-supported evaluations are reviewed by our recruitment team to ensure accuracy and fairness. We are committed to equal opportunity in employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Your personal information is handled in accordance with applicable data protection laws.