Customer Success Manager
Remote · United States
Posted on Wednesday, March 22, 2023
Managing our strategic customers requires an experienced, knowledgeable, empathic customer advocate to help our customers gain full value from our solutions. RealGreen by WorkWave offers all-inclusive solutions to manage your business, build and promote your brand, acquire new customers, and develop ongoing relationships to build loyalty for your lawn care company.
This role identifies the needs of our customers and coordinates WorkWave in our response. Responsibilities include the coordination of large-scale projects, building relationships with key customer contacts, ensuring that support issues are addressed in a timely manner, and advocating for your customers needs so that WorkWave can drive customer growth and success. The Customer Success Manager will be the principal point of contact through which communication flows to and from our customers.
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